Whatsapp Business API and Whatsapp Business are two different apps that you can use to develop your business. Both these apps offer the same features like sending instant messages, making...
Category - customer support
5 Best WooCommerce Customer Service Plugin
If you have an excellent online store with a plethora of products that are never out of stock, you have won half the battle. However, to win the other half, you need to have robust customer...
How to Measure Customer Satisfaction Without Surveys?
Customer satisfaction is the ultimate metric to measure how your D2C brand or your e-commerce business is doing in recent times. It is a way to know whether consumers are satisfied with the...
5 best WordPress helpdesk plugins for customer support
WordPress helpdesk plugins allow you to provide centralized and rapid assistance, resulting in more user interaction and conversions. Getting more conversions means you’ll be able to...
5 best WooCommerce chat support plugin in 2022
Isn’t it a little impersonal when you browse the internet? To offset this sense of isolation, adding some personal touches to your website can help you reap the benefits in the form...
Intercom vs Mezchip for WooCommerce
Customer interactions are more crucial than they’ve ever been. However, the size and nature of internet commerce and escalating client expectations, make it challenging to...
How to handle social media comments for e-commerce...
“When you assume negative intent, you’re angry. If you take away that anger and assume positive intent, you will be amazed.”Indra Nooyi Today, social media is one of the...
Zendesk vs Mezchip for WooCommerce
We all understand the importance of customer support. But when asked WHY, we may find it difficult to express a response. Investing in customer support tools is difficult to market both...
RichPanel vs Mezchip for WooCommerce
Customer service expectations are shifting. Customers expect quicker responses, less back-and-forth, and greater transparency. Increased customer expectations are giving rise to newer...
7 best WooCommerce customer support plugins in 2022
We all know the importance of a customer support solution that can deliver value to your customers as well as improve their overall purchase experience. Imagine if you have a customer...